Return Policy

Items Not Eligible for Return or Exchange

• We cannot accept returns on opened items.
• Sale items and gift cards are also non-returnable.
• For safety and hygiene reasons, we do not accept returns or exchanges of decants.

However, if you receive an item that is defective, damaged, or incorrect, please contact our support team within the 7-day window. We will assist you by offering a replacement or refund, depending on the situation.

To initiate a return for a defective or incorrect item, email us at info@fragrancerevolutionboutique.co.uk with your order number, a description of the issue, and photos if applicable.

Approved refunds will be processed to your original payment method. Note that the bank or credit card company may take additional time to process and post the refund.

If you have any questions, call us at: +447810465144.